All of our instructors are CPR and first aid certified. Our school is a certified American Red Cross Training Provider and uses the American Red Cross’s Learn to Swim curriculum. In order to teach, instructors undergo a level by level training and spend time shadowing and teaching with experienced instructors.
Due to limited availability we do not guarantee specific instructors. All of our instructors teach the same curriculum and undergo rigorous training in order to give each student a consistent and quality lesson.
It is our desire to provide students with consistency. However, instructors and students have changing schedules. Therefore, students may not always have the same instructor. To help with this, all of our instructors teach the same curriculum and undergo rigorous training in order to give each student a consistent and quality lesson.
Each person is different and learns at their own pace. Learning to swim depends on numerous factors; level of fear, water comfort, how often you come and even coordination. However, since our lessons are perpetual, and not sessions, students are able to learn as quickly or as slowly as they need to; whatever pace is best for them.
We offer both 30 and 60 minute long lessons. This way students can select class lengths that they feel are best suited for them and their schedules.
When your child is ready for the next level, your instructor will communicate. Students are assessed several times throughout the month. When an instructor feels they have mastered the skills they let the lead instructor or program manager know. That person will verify and if so, after the class the student will receive a certificate and take a photo. The parents can go into the app (iClassPro) to request the level change or call for assistance. Our customer service team receives an email from the lead instructors when promotions are approved to assist with the process.
Our ratio is 5 students to 1 instructor.
We will do our best to accommodate change requests, however changes will be granted based on class availability. If you would like a change, please send an email request to info@swemschool.com.
We require a 30 day notice for all withdrawals. Please submit an unenrollment request through the iClassPro portal.
One makeup lesson is allowed per month and must be completed within 30 days of the missed lesson. If more than one class is missed in a month they will be forfeited and will not be eligible for a makeup. If you would like to schedule a makeup class please visit the iClassPro portal to add the absence and to schedule the makeup lesson.
We are unable to pause lessons, however, you can unenroll at any time with a 30 day notice by submitting an unenrollment request through the iClassPro portal. Unfortunately, we are unable to hold classes without payment so resuming classes will be based on class space and availability.
Registration with the The SwemSchool is subscription based and tuition is automatically debited on the 1st of each month. All class registrations are processed on our website at www.swemschool.com. There is an annual registration fee of $49 per student due at the time of enrollment and is renewable annually. This fee is not refundable or transferable. We do not accept advance registrations. The class start date will be the first class after registration.
The class start date will be the first class after registration. All classes that start after the 1st of each month will receive prorated tuition. We do not accept advance registrations.
Registration with the The SwemSchool is subscription based and tuition is automatically debited on the 1st of each month, regardless of class attendance. We offer group, semi-private, and private lessons. Rates are as follows:Youth Group1 - 30 minute class per week = $89 per month1 - 60 minute class per week = $158 per monthUp to a 15% sibling discount will applyMonths that have 5 weeks will incur a charge for the additional lessonAdult Group1 - 30 minute class per week = $109 per month1 - 60 minute class per week = $188 per monthMonths that have 5 weeks will incur a charge for the additional lessonPrivate Lessons1 - 30 minute class per week = $275 per month1 - 60 minute class per week = $475 per monthMonths that have 5 weeks will incur a charge for the additional lessonPlease email us at info@swemschool.com to schedule all private and semi-private lessons.
Registration with The SwemSchool is subscription based and tuition is automatically debited on the 1st of each month unless we receive a 30 day cancellation notice. Fees are charged regardless of class attendance. THERE ARE NO REFUNDS, CREDITS OR TRANSFERS.
Once a student is registered the class is reserved until we receive a 30 day cancellation notice in the iClassPro portal. We do not provide refunds, credits or transfers.
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